"Ask a Master Gardener Ticket"

Please click the 'Submit Ticket' button at the end of this survey after answering the questions.

To help us answer your question, we encourage you to upload one to three clear, in-focus digital photos related to your inquiry.

Here are some tips:

To avoid strong shadows, outdoor photos are best taken in the shade, on overcast days, or when the sun is behind a cloud.
Photo showing the entire plant or plant group and its surroundings, with an overall view of the plant’s problem.
Photo showing affected branches, preferably one with both healthy and discolored tissue.
Close-up photo(s) of symptoms, for example centering on one or a few leaves/needles or the place where green tissue meets discolored tissue; or the areas of suspected insect damage (or the insect itself); an area of the trunk, branch, or twig bark you suspect of being abnormal, such as stem lesions, oozing, bumps, insects, white or other color objects.

Upload your photos using the links at the end of this survey.

Thank you for your patience while our team of volunteers researches your question.

✻ = Required

First Name ✻

Last Name ✻

City of Residence and Zip Code ✻

Email ✻

Phone Number ✻

If we need to contact you, please list the best dates and times.

Description of the problem or question ✻

To better help us assist you, any additional information you can provide will be helpful. Please complete the various sections below which may be applicable to your question or problem.

Name of plant if known

Age of plant

Location of plant

Is the plant within one foot of hardscape? (sidewalk, concrete, etc)

Yes No

Describe the normal care you give this plant:

Have you changed the care? If so when and what is different?

How many hours of direct sunlight does this plant get during the day?

How does this plant receive water?

How often does this plant get watered?

How is the water drainage for this plant's location?

Has this plant received any fertilizer or soil amendments? If so please say what and how often it is applied.

Have you applied any pesticides or herbicides (granules, spray, preemergence, etc.) on or near the affected plant(s)? If yes, please list the brand name and/or active ingredient (the active ingredient is in small print on the front of the container.)

Thank you for submitting your Help Desk Ticket. Your question will be submitted to our Master Gardener Help Desk team. Thank you for your patience as our volunteers research your question.

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